Evaluating and Reporting


By now your intervention will have been largely or completely implemented and you will be ready to undertake a post evaluation. A key ingredient of post evaluation is learning from the past and informing the future. Below are a number of resources and tools that can help you evaluate the success or otherwise of an intervention.

​We have also included a cutting edge organizational assessment tool that has been developed by Quantel specifically for economic development practitioners. It will deliver you feedback on the strength and weaknesses of your organization. The tool will help you on your journey to building a superior economic development agency, council or public/private funded organisation. The criteria is based on research conducted by the Canadian Government’s International Development Research Centre (IDRC), and currently used by Canadian International Development Agency (CIDA). The guidelines are replicable and broadly applicable to organisations around the world, regardless of focus or mission.

This tool will help you

  • Identify key strengths and opportunities for improvement of any organisation
  • Focus on key priorities
  • Develop a comprehensive plan of improvement

We know too that many of you are quiet achievers; often too busy with making a contribution to share the results of your work. And yet, communication is vital if you are to enjoy the stakeholder, media and community support that you need to be effective. So we have added a number of resources that can be of help in communicating and reporting progress to your funders and communities.

Being an effective listener
Good communication skills are essential for any successful career. Whilst many career and management development programs focus on the importance of presentation skills, few emphasize the value of truly listening. … [more]

​Conducting a Client Satisfaction Survey
The satisfaction levels of your stakeholders or funders is a valid way of measuring progress towards your objectives. … [more]

​Conducting a Focus Group
How Focus Groups can Help

Focus groups are a form of group interview used to guide, focus and inform planning and implementation of any activity, and to ensure that the activities undertaken respond to the needs of primary stakeholders.

Focus groups are used to gain the views of stakeholders … [more]

​Conducting a Survey

Surveys are an excellent way of collecting quantitative or qualitative information. The results can be used for both planning and monitoring progress. Designing a survey is a multi-step process.

A well designed and well executed survey can provide useful information, … [more]

​Conducting an Interview

Interviews are similar to surveys except a trained interviewer asks the questions and records the person’s answers. The questions are set out in an interview schedule. The interviews can be formal or informal and can be done face to face or by telephone. … [more]

Cost Benefit Analysis

What is it?

Cost-benefit analysis is a tool for assessing whether or not the
input costs of an activity can be justified by the outputs and outcomes. … [more]

​How to develop a good Impact Strategy

This part of the toolkit gives guidance on how to maximises impact. The strategy is a more comprehensive plan to achieve and maintain your outlined Pathway to Impact. This section includes a step-by-step guide which takes you through each stage of the process, including setting objectives, developing key messages, … [more]

​Organizational Assessment Tool

​IDRC Development Agency Performance … [more]

Post Evaluation Explained

When you have completed your programme or project or it is at a sufficiently developed stage you will want to undertake a post evaluation.

An post evaluation examines the results of a project or programme against what you expected in your planning phase. The results of the evaluation are then fed back …[more]

​Reporting to Funders

Below is an outline of what your evaluation report may include: … [more]

​Writing effective press release

… [more]